Subscription Cancellation and Refund Policy

We appreciate your support of MoodScriber! Your subscription plays a crucial role in helping us achieve our mission and make a positive impact. Please take a moment to review our cancellation and refund policy regarding subscriptions made through our app.

Cancellation Policy

Subscriptions to MoodScriber are set to auto-renew by default. You can cancel your subscription at any time through your App Store account settings. Cancellation will take effect at the end of the current billing cycle. You will continue to have access to MoodScriber Pro features until the end of your current billing period. We are unable to cancel subscriptions mid-cycle or provide partial refunds for unused time.

Refund Policy

• Generally Non-Refundable: Subscriptions are non-refundable once the billing cycle has started.
• Erroneous Transactions: If you've been charged multiple times due to technical glitches, contact our support team at info@curostrides.com immediately. We will investigate the issue promptly and work towards an appropriate resolution.
• Unauthorized Transactions: If you suspect unauthorized activity on your account or believe a subscription was made without your consent, please notify us immediately. Our support team will conduct a thorough investigation, and if unauthorized activity is confirmed, we will refund the full amount of the unauthorized transaction.
• Service Unavailability: In the rare event that MoodScriber becomes permanently unavailable, we will work with the App Store to process refunds for the affected billing period.

Contact Us

If you have any questions, concerns, or require assistance, please don't hesitate to contact our support team at info@curostrides.com. We are here to assist you and ensure that your experience with MoodScriber is positive and transparent.

Policy Changes

MoodScriber reserves the right to modify or update this cancellation and refund policy at any time. Any changes to the policy will be reflected on this page, and users are encouraged to review this policy periodically for updates.

Thank you for your understanding and support. Your commitment to improving your mental health with MoodScriber is truly appreciated!